Q: How long will delivery take?
A: UK orders usually arrive in 3–5 working days. International orders may take longer.

Q: Do you ship internationally?
A: Yes, where available. Shipping costs are shown at checkout.

Q: Can I return an item?
A: Yes, within 14 days, as long as it is unused and in its original packaging (see Delivery & Returns).

Q: Are your products eco-friendly?
A: Yes — our packaging is plastic-free whenever possible, and we often reuse materials to reduce waste.

Q: What if my item arrives damaged?
A: Contact us within 7 days of delivery with photos, and we’ll arrange a replacement or refund.

Q: What are your working hours?
A: Monday–Friday, 8:00–17:00.